What is the cost of shipping?
All orders over 60 euros are shipped free of charge. For orders below that, we charge a shipping rate of 6.95 euros. All our packages are shipped via DHL. Ordered
What if I did not receive my order?
If you are not at home when your package is delivered, we will try to deliver it to your neighbors or to a collection point nearby. You will then receive
Where is my package?
With each order you will receive a track & trace code. You will receive this code via e-mail as soon as the delivery service has received your package. You can
When will my order be shipped?
If you order on a business day between 8 a.m. and 5 p.m., DHL will do its best to deliver your order the next business day.
What happens if my order is delayed?
During holidays or other busy periods, your package may take a little longer to arrive. We work with our delivery partner to deliver your order as quickly as possible, but
Can I change my shipping address?
Yes, you can change the shipping address only before you have received a shipping confirmation. Please contact our customer service team as soon as possible to make changes.
